Acceptable Use Policy
This policy is part of the Terms of Service of SLSBMB Limited ("SLSBMB").
1. Professional outreach only
SLSBMB AI is for legitimate business and professional outreach and research, such as selling, fundraising, partnerships, hiring, press, sourcing, research and career outreach, directed at people in their professional capacity at business email addresses. It must not be used for consumer marketing.
2. Prohibited use
You must not use the Service, or allow anyone to use it, for:
- consumer marketing, or contacting people at private or personal email addresses;
- spam, or evading opt-outs, suppression lists, do-not-contact requests or provider rules and limits;
- illegal, fraudulent, deceptive or misleading campaigns, impersonation, false sender identities, or names, brands or trademarks you are not authorised to use;
- phishing, malware, credential collection or scams, or harassment, threats, hate or unlawful discrimination;
- products or services that are illegal where they are offered or received, activity that breaches sanctions or export controls, or dealings with sanctioned persons;
- targeting by sensitive personal characteristics, or decisions about individuals' eligibility for credit, employment, insurance, housing, education, healthcare or government benefits;
- submitting or using data, lists or other material you are not authorised to provide or use;
- reselling, publishing or supplying contact data or other outputs as a data product, or using the Service to build a competing data set;
- probing, scraping, overloading or circumventing the security, quotas or limits of the Service, including the free search showcase;
- any other use that breaks the law, provider rules or the rights of others.
3. Our controls
We may review, throttle, pause, block, suspend or terminate any use that we believe breaches this policy or creates legal, provider, sender-reputation, deliverability, abuse, sanctions or payment risk, and we may keep the audit and suppression records needed to operate and defend the Service. We do not pre-approve your industry, campaign or claims; their legality is your responsibility under the Outbound Compliance Policy.
4. No refund for breach
If we act under this policy, amounts paid and credits remain final and non-refundable, as set out in the Refund, Cancellation and Suspension Policy, and you remain liable for amounts due and for the consequences of the breach.